Robot to the Rescue? Automating processes can help ease office tension What would a tech solution look like? Shannon took a deep breath. She had gathered her team again, and this time she had everyone’s attention. “I know yesterday’s meeting didn’t go that well,†she started, “and I appreciate everyone’s coming back today. I want…
Time for a New Recipe? Quality ingredients don’t guarantee success Does Shannon need new workers, or a new approach to practice management? Mike set a dish before his wife with a flourish. Shannon eyed it uncertainly. “It looks like chocolate mousse,†she said, “but I thought you said you were working on healthy new dishes…
Prickly Issues Bringing up concerns results in pointing fingers, casting blame. How can Shannon improve performance in the office without losing workers or hurting morale? Shannon looked around the conference room. She had borrowed the room from a neighboring office and called all her staff in early, hoping it would seem more official than if…
The Right Combination Work with patients and office management is like PB&J How can Shannon get her practice back on track? “I feel like all I ever talk about nowadays is work,†Shannon sighed. “Am I getting boring?†“I’m your husband,†Mike pointed out. “You don’t have to entertain me.†Shannon smiled. “I can’t decide…
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