Physical Therapy Software | Customized Reports

I’ve done medical collections and insurance work for more than twenty years, going back to paper claims. To be able to see a summary report for physical therapy billing by payer, and then to drill into that to see the specific claims that are open, and the status of the claims, who’s touched them, what bucket are they in, as a claim moves through the billing and collections process, is the critical factor.

Patients say “I’ll pay you Tuesday, I’ll pay you next Wednesday, I only want to write you a check once a week, I forgot my credit card,” there is always a long list of excuses. With bestPT physical therapy billing software you can track that very easily.

And you have that flexible report generator, which is super, so that different people and different levels of need and sophistication in managing a billing system can get what they want out of the system. They don’t have to involve you or the team, just sit there at the computer, say I want to see this and this, lets take a look at how December fared against February. Let’s look at that by payer source, let’s look at that by referral source. To have that powerful tool, that you can just sit there and say “Well this is what I feel like looking at right now” is great!

You guys are not the first company that has tried to solve these problems, even in this practice. And once we realized where they were going, we were delighted. We were delighted to see how you integrate the entire process, from the front end gathering of information, through the actual scheduling and treatment of patients, the notes, the billing, and the collections. And having a system to track all of that, and present it to me in a way that I can manage it easily, it’s great!