Physical Therapy Billing | How Nick Roselli Regained Control Over His Practice – a Case Study
“My cash flow is not only better, but it is consistent. The results have been substantial in the last eight months. I have seen my per visit reimbursement go up by 27% and have been able to pay down all my debts.â€Â says Nick Roselli, OTR/L, CHT, the owner of Nick Roselli Occupational Therapy.
Nick Roselli Occupational Therapy serves 2,000+ patients from all around New York and has four offices in Queens, Bronx, Brooklyn, and Manhasset. They currently employ seven full-time Occupational Therapists and ten full-time staff members.
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Nick Roselli’s challenges before hiring bestPT:
- Inconsistent / Unreliable Cash-flow
- Low Per Visit Reimbursement  and missed CPT codes
- Inability to track Key Performance Indicators
- Sense of lack of control
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Nick Roselli’s solution approach using bestPT:
- Monthly practice management strategy sessions with bestPTÂ Profitability Coach
- Leveraging multiple teams for billing follow up and quality assurance
- Using  Best PT cloud-based system for KPI tracking and analysis
- Use of central ticketing system for workflow and teamwork management
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As a result, Nick Roselli’s improved his KPIs as follows:
“I am ultra satisfied and extremely happy with the decision we made to go with bestPT. The best feedback I ever received was during my first conversation with our bestPT coach.   From that point forward my perspective changed because I recognized the efficiency and professionalism of bestPT, so I felt comfortable handing this aspects of my physical therapy practice over to them.   I am now able to grow my practice and expand without the added pressures I previously dealt with. BestPT opened my eyes to a better way to do business.†Â
~ Nick Roselli