Michael Walsh, PT: Iâ€™m doing my documentation as I go. The hardest thing for me is if I become swamped or have a patient who just kind of shows up and theyâ€™re a new patient.
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Iâ€™ve got some establish patients here and stuff like that, Iâ€™ll make notes occasionally you know little range of motion things here and there but overall, if I have an established patient and their notes are already in the system, I can just plug in with the change. Did some of the treatment change? Maybe it did. Did their pain levels change? I hope so.
If certain things change, I may actually see I wouldâ€¦I can knock on a note for an established patient in probably 30 seconds. As I work I do my notes so I would say like on the hour, if Iâ€™m seeing, say Iâ€™m seeing two patients an hour, after I get them treated or doing some kind of exercise, Iâ€™ll knock out part of the note and then Iâ€™ll check the work bench.
With the insurance companies, I try to make sure I follow the rules to the T so at the end of the day, I get compensated and I stay compliant.
You guys call them with all the other stuff you know, why should I pay them? I donâ€™t like this stuff, and for the most part I donâ€™t want to hear from them.
Jason Barnes: Any chance you have a note that you need to complete right now?
Michael Walsh: You know itâ€™s funny, while I was fooling around I just did my last note.
Jason Barnes: While you were here?
Michael Walsh: Yeah, while you guys were setting up. I did my last note then.
Jason Barnes: Can you give bestPT a rating right now.
Michael Walsh: Itâ€™s you know Iâ€™d say A+
I mean, its tough to find people who know how to do this stuff.
Having people on your payroll who call out sick, claims donâ€™t go out. Phone calls donâ€™t get made you know headaches, headaches, headaches.
Youâ€™re like me, where would you go? If Iâ€™m not getting paid, youâ€™re not getting paid. If youâ€™re not doing your job, Iâ€™m pissed off I mean its as simple as that.
You guys are a commission-based company so it forces you to do your job. Then you celebrate the 15th of the month, when that payment comes out. Seriously, thatâ€™s how it is.