Physical Therapy Billing | Patient Education Improves Rehabilitation Results

Physical Therapy Billing_Patient EducationStatistics show that PT patients retain less than seven percent of what is explained to them through traditional methods of physical therapists. Surveys also show that the lack of understanding by the patient of their condition is the number one reason for patient visit cancellations, a poor clinical experience and inadequate treatment plan compliance.

Solution – Patient Education
When patients know why they tend to comply! 3D Animation is a tried and tested method of communication that allows easy understanding by the patient and longer term retention of the information presented them.

3DRX have created the most extensive and professional library of Medical 3D Animations along with a massive library of Rehabilitation Exercises and a fleet of other Innovative Patient Education Products. The survey results from 22 practices across three countries, over a 8-month period using the 3DRX Products have been staggering:

  • 19% increase in New Patients
  • 27% reduction in Patient cancellations
  • 36% improvement in Patient Satisfaction with their clinical experience
  • 94% overall Practitioner satisfaction rate by the clinics using the program


Solution Features
Some of the main features that Practitioners liked most about the product:

  • World’s largest library of Physical Medical  Animations Library
  • New Rehabilitation Component with extensive Protocols
  • The Ability to communicate both Animations and Rehabilitation Programs
  • Being associated with the high end technology and innovative program
  • Having a tool that differentiates your clinic from others
  • Marketing your clinic in a professional and non- over solicitorial manner
  • Marketing your practice without feeling
  • like you are selling something to the patient


What we have done – The first PT-specialized Practice Management System solution integrated with Patient Education

BestPT has integrated with 3DRX to provide you with the Leading 3D Physical Medicine Animation and Rehabilitation Products. Our current practices can have in one click the full functionality of 3DRX, being able to vividly educate their patient and build a training rehabilitation program that will be accessible to the patients through our Patient Portal.

Physical Therapy | Patient education improves compliance

Physical Therapy Billing | patient educationIn a recent survey on the benefits of patient education used by physical therapists the general consensus was that educated patients are more compliant with their care plans.

“It would add immensely to the comfort a patient has with his/her diagnosis and make them both more compliant in taking their medications as well as feeling more empowered about their own health care,” says Erin Stevenson, an independent Hospital & Health Care Professional. “Also, patients could ask more pointed, better defined questions regarding their present and future health around their current situation and finally, it could compress the patient-provider time required to get to the underlying cause of their illness and expedite not only the exam time, but deepen the provider’s knowledge about the patient’s past history and hopefully allow providers the opportunity to see more patients.”

Sixty percent of the survey respondents believe the greatest benefit of using a patient education system integrated into your physical therapy software is the improved compliance of patients to the treatment plan.

“The patient, seeing the added benefit would certainly let friends and family know and extol the virtues of their new found knowledge.” agrees Michael Hughes with Creative at Forte Holdings. “Patient Education system would act as a ‘wow’ factor to justify perhaps the cost of care to patients based off seeing what all goes into the care and what kind of conditions/solutions they can tangibly see.”

One-hundred percent of the survey respondents are certain that a patient education system is helping the PT do a better job and even expediting the patient’s rehabilitation.

Physical Therapy Billing | patient education SURVEY RESULTS


“When a patient actually understands the root cause of their symptoms and how the plan his physical therapist is recommending will help them regain the functionality in their lives, they will tell their friends and loved ones about it!” adds Jason Barnes, COO of Vericle, “This lays a foundation for healthy patients and a healthy practice.”