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Physical Therapy Software | Control your practice workflow with Radar

physical therapy software_radar_practice_managementIs the chaos in your physical therapy practice driving you nuts? You can take control of your practice workflow and build your dream practice.

Managing a physical therapy practice is a balancing act, though. Spending too much time on managing your staff and all the different aspects of your practice hurts your profitability. In terms of long-term profitability your practice can only grow or die. But practice growth is not possible without effective task management and an optimized workflow.

Tasks that are not done are forgotten and affect your entire practice negatively while your patients suffer. You can blame your insufficiently trained staff, but no one can perform consistently and effectively when relying exclusively on his memory. Most physical therapy software systems don’t solve this problem since they are not configured to track a provider’s unique workflow. Tracking multiple  Key Performance Indicators (KPIs) at the same time is especially difficult for a busy and growing practice.

The Radar provides you with a snapshot of multiple Key Performance Indicators (KPIs) right on your cloud-based bestPT software home page so that you can see the big picture in one glance with the option to drill down into individual stats. In fact, each user can drill down into any portion of the Radar to access details about workflow for improved accountability and teamwork. This helps analyze any under-performing areas so that any of your staff members can take corrective actions to ensure your practice’s consistent cash flow. For example, bestPT customers use Radar to control their practice workflow with a centralized organization of tasks. Since data collection of tasks is automated by bestPT physical therapy software, they can track their staff’s task completion and increase accountability.

You may not want to use any new tools or spend time learning new skills, but effective workflow management requires training and a physical therapy software system that provides ease-of-use. No PT has time to dig up and analyze complex data in the form of difficult and boring text to compare various KPIs.

Contact your SPOC to configure your Radar so it displays Ticket backlogs and Ticket workbenches among the other KPIs. Then monitor the workflow daily and drill into the numbers to see who is struggling with any tasks. To further simplify practice workflow you can also make a checklist for any repetitive tasks.

Physical Therapy Software | New Network Members in June 2013

physcial therapy software_ new network membersIn June 23 new members joined bestPT. Each member strengthens bestPT’s network in the battle against the payers, so the more we grow the more we know and succeed in helping you build your dream practice with our physical therapy software and coaching services. Read more

How to quantify your physical therapy practice potential in 5 steps

physical therapy billing opportunity analysisIf you have been struggling with making your physical therapy dream practice a reality, you can discover what has been holding you back using bestPT’s Opportunity Analysis. Comparing your practice’s current performance stats in five key areas with possible improvements will reveal the full income potential, weakly performing areas, and potential savings in fees.

The numbers will basically show you which key areas of your practice need improvement so that you can develop a SMART plan with specific, measurable, attainable, relevant and time-based goals. This can save you a lot of frustration typically resulting from lack of control and feedback.

Best PT’s Opportunity Analysis evaluates Key Performance Indicators (KPIs) in five key areas of your physical therapy practice:

1. Documentation Time
2. Billing Performance
3. Patient Relationship Management
4. Administrative Overhead
5. Claims Processing

1. Documentation Time

Starting with the Documentation Time, you can find out how much money you are losing by spending too much time on your physical therapy documentation. If you are like most other physical therapists, you would probably rather spend more time with your patients or family than catch up on paperwork in your well deserved free time. An easy improvement for this issue would be switching to a better-performing EMR system so you can reduce your documentation time while increasing your profitability and happiness.

2. Billing Performance

Losing sleep over the cash flow of your physical therapy practice can be extremely stressful, especially if you have no way of tracking unpaid and underpaid claims. Your Physical Therapy Billing Performance evaluation shows you how long it takes for your claims to get paid by calculating the AR percentage past 120 days. Needless to say, your practice’s cash flow is directly impacted by the amount of outstanding, unpaid claims. As such, you can improve your physical therapy billing performance and sleep better with an optimized claims processing system that detects errors before you even submit them to the payers.

3. Patient Relationship Management

Lack of feedback from your patients can create a lof anxiety as it leaves you clueless about potential issues affecting your patient flow. Analyzing your Patient Relationship Management paints a clear picture about your practice’s growth. By looking at how many no-shows as well as how many new patients your physical therapy practice sees on a monthly and annual basis you can determine your current patient flow. You can then eliminate your anxiety by fixing any existing problems with patient education tools and patient alerts.

4. Administrative Overhead

Do you feel frustrated with your practice management performance? If your staff is out of control while your Administrative Overhead expenses exceed your monthly collection you will definitely need to make some drastic changes. Using physical therapy software with a built-in task management system that encourages teamwork can restore order and improve practice performance.

5. Claims Processing

Is the price you are paying for your physical therapy billing staff right? Or do you worry that you might be paying too much while the majority of your claims seem to end up unpaid or underpaid? The Claims Processing analysis evaluates how much you pay your physical therapy billing personnel and how many of your claims require follow up with the payers. It’s safe to say that there might be room for improvement if a large portion of your claims are underpaid or denied in spite of any follow-up efforts from your billing person. BestPT’s Claims Scrubber can restore your peace of mind by detecting any claims errors before you submit them to the payers

Without this Opportunity Analysis you will never really know which KPIs are affecting your practice’s performance– and ultimately, your physical therapy practice will never reach its full potential. Needless to say, not knowing your practice’s weaknesses or potential areas for improvement will set you up for failure in an uphill battle against the insurance companies.

Granted, you may not be able to control all variables that affect your physical therapy billing performance, such as fickle patients or denied claims. But you can put yourself in the driver’s seat and take your physical therapy practice to new heights by comparing and contrasting current and potential future numbers. Essentially, your dream practice is only an Opportunity Analysis away.

How to use it?

1. Current bestPT clients: Request Opportunity Analysis from your SPOC
2. If you are not yet using bestPT software, simply schedule your Initial Practice Evaluation via web form here.