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The Power of Feedback for the Growth of Your Business

by Steve Messineo

Owner YourBizSuccessCoach.com | Professional Lead Generator & Coach | Connect w/me for Free

Have you tapped into the power of feedback from your customers/clients? Are you open to what they have to say about you and your business, no matter if it is negative criticism or positive comments?

If you have been receptive to feedback and open to what your customers have to say about you, then you are one step closer to greater success in your business. The question now is, what are you doing with the comments your customers are providing you? Are you taking action on them, leaving them be for another time, or choosing to ignore them because you believe you are right.

A huge piece to customer relationship management is being able to not only be receptive to a customer’s feedback (good or bad), but to also act on it in a way that shows your customers that you care and that you are willing to go the extra distance to retain them as a customer long term.

In this video, I discuss this in more detail and provide you with a way to consistently get feedback from your customers so that you can constantly be aware of the things your business does well and those things that your business does not do well that you need to correct.

If you know the true client experience, you can give better service and it helps to improve your business. If you can’t impress your customers, not only they will leave you but also they will give negative feedback to other people about your products or business. So, it’s always better to know the truth.

You can request your customers to rate your products in a scale of 1 to 10. Ask them about their experience with your products. Tell them to give true feedback. If they give your product 0 rating, it means your performance is very poor. If they give 10, it’s awesome. But if they give 6 or 7, your service is moderate. You can ask them what your company should do for them to get a 10/10 rating?

Many customers don’t want to give feedback because they are not sure about your reaction. Tell them you appreciate their feedback and it is to provide better service to them. They should realize that you care for them and that their feedback is valued.

This strategy is very useful to get your customers coming back for more. In fact, the overall impression of your business should be the summation of customer feedback. Honest feedback from customers helps grow your business and improve your product quality and services.

This simple process can easily be worth thousands of dollars to your bottom line if you choose to implement it. So watch the video now, and then let me know your feedback on it below!

After watching, you can get access to the offer I make on it by clicking here. Don’t miss out on this offer as it can be a huge game changer for you and your business.

Check it out today. I guarantee you will find a resource or resources in this system that can double your business revenue. If you have any questions, contact me for a complimentary consult. Thanks for watching!

 

 

physical therapy billing success

The Formula For Success Of Your Small Business

by Steve Messineo

Owner YourBizSuccessCoach.com | Professional Lead Generator & Coach | Connect w/me for Free

As a small business owner, you may wonder what is the formula for achieving greater success in your business. Well, the answer is quite simple, but you are going to have to double the rate of doing something you would RATHER NOT DO!

What is this thing you’ll need to do that most business owners want to avoid at all costs, you ask?  To find out, you’ll have to watch the video. I promise it will all make sense when you are done though.

What I can tell you is that what you would rather not do will be the secret ingredient to making your business more successful, because it will provide you with the information you need to improve upon the systems you have already established in your business and achieve better outcomes.  What you would rather not do is really a learning tool for you and it is absolutely necessary, believe it or not.

You may have guessed by now what I am writing about, but if you haven’t, watch the short video below for the answer.  When you do, you’ll quickly understand what I am talking about and be more comfortable doing the thing you would normally avoid doing, more frequently in your business.

Additionally, I will provide you with an excellent resource for helping you through the process you will need to go as you implement the formula for success in your small business.  This resource is top notch and I highly recommend it.

 

In fact, you can get the resource I mention as well as a bunch of other great business building resources here:  http://yourbizsuccesscoach.com/store.

Want to talk about the formula for success and how it applies to your business? Schedule a consultation session with me and I will show you how:  http://yourbizsuccesscoach.com/consult.

 

 

physical therapy billing in the cloud

Generate More Revenue for Your Business with Joint Ventures

by Steve Messineo

Owner YourBizSuccessCoach.com | Professional Lead Generator & Coach | Connect w/me for Free

You can utilize the power of internet to generate more revenue for yourself by just referring a product or service to someone else’s business.  This is known as affiliate marketing or joint ventures.  It is also a good way to promote your business because it costs less than advertising as you will see in the example I provide below with respect to my coaching business.

To generate more revenue for your business using this strategy you need to reach out to other business owners to see if they are open to partnering this way. Simply by referring people in your network to the businesses whose services you utilize for your own, you can create a nice source of additional income for you and your business.

I will show you a few examples of how you can do so in this video. (Take a look!)

Here is a personal example; I use Infusionsoft CRM in my business, which I find very useful. If I get one person to start using it I earn $500 just for making a reference. Similarly for each person I refer for the My Online Business Education business (MOBE) I earn $1000.

As you know, I am a business coach.  When someone refers a client to me for my services, and I payout $46 a month for use of my E-Learning system.  I also payout $500 for a referral to my one-on-one coaching service.

As you can see, joint ventures or affiliate marketing is a great way of making money. There are many tools and systems I can suggest for making an extra income stream using this strategy.

When you are done, if you would like to talk to me and get some more details on how to get more revenue with joint ventures and affiliate marketing and make your business successful, schedule a complimentary consultation with me here: http://yourbizsuccesscoach.com/consult

If you want to learn more on 45 Minutes to a more Successful Business! click on the following link: https://www.youtube.com/watch?v=t7dlH9w0lFw

 

physical therapy billing software is good

A Positive Way to Prepare for Creating a Video

by Steve Messineo

Owner YourBizSuccessCoach.com | Professional Lead Generator & Coach | Connect w/me for Free

One of the secrets to making great videos for your audience that my business coach shared with me is by creating an ‘I am’ list.

What do I mean? Well, let’s just say it is a tool for helping you create a positive mindset just before you film or video or give a presentation for that matter and it makes a huge difference. Check out this video to find out why!

When you are done, I have a special offer for you at:  http://yourbizsuccesscoach.com/e-learning.

This offer is especially for those of you who are looking to significantly increase your business profits in the next 30 days, so check it out!

 

physical therapists use bestPT to make money

Get Your Customers Buying More With This System!

by Steve Messineo

Owner YourBizSuccessCoach.com | Professional Lead Generator & Coach | Connect w/me for Free

You can get more transactions to your business to get customers to buy more and increase your revenue and profits. It will help you build your business for a higher rate of growth and keep competition at bay.

The E learning system more transaction model being introduced in this video will help you to understand fundamentals, strategies and tactics for small businesses to have customers continuing to buy regularly by upsell, cross sell, down sell which tells you how to approach a customer who hasn’t yet decided to buy and a lot more.

There is a lot more to gain for increasing your volume of business and profits by signing up for this program.

When you are done, if you would like to talk to me and get some more details on this topic, schedule a complimentary consultation with me here.

If you want to learn more on How to Use LinkedIn Ads to Promote Your Business ‘Buy in’ for Your Business, click on this video link:

physical therapy billing is on LinkedIn

How to Use LinkedIn Ads to Promote Your Practice

by Steve Messineo

Owner YourBizSuccessCoach.com | Professional Lead Generator & Coach | Connect w/me for Free

Using LinkedIn ads is a great way of boosting your business and letting a huge number of target audience know what you have to offer.

This E learning module show practically step by step what you need to do to set up the ads. It is really simple and had a huge potential for increasing your profits by increasing you customer base.

You can post your advertisement and create a new campaign choosing your target audience by location, company size range, type of Industry and more to make your target focused.

Then you look at the amount you have to pay per click and mention the amount you want to budget. That’s all there is to enhancing your business by using LinkedIn ads.

When you are done, if you would like to talk to me and get some more details on this topic, schedule a complimentary consultation with me here.

If you want to learn more on Generate More Leads, Sales & Profits Using This System “Buy in” for Your Business, click on this video link.

Want to Bring in More Patients Using Facebook’s Ads Platform?

by Steve Messineo

Owner YourBizSuccessCoach.com | Professional Lead Generator & Coach | Connect w/me for Free

Whether you are new to Facebook’s Ads or someone who has struggled using it to bring in new customers, my upcoming webinar will provide strategies that will drive more traffic to your business and provide you with a greater ROI for your ad spend when you use Facebook.

Here are a few things you will learn if you decide to register for this FREE webinar:

  • How to create Facebook content that increases engagement and brings new prospects into your marketing funnel when you use the ads platform.
  • How to develop a consistent and time efficient Facebook marketing campaign that keeps fresh information in front of your target audience and your fans, and ultimately gets them to do business with you.
  • How find and connect with the audience you want to do business with using Facebook’s targeting system inside of its ad platform.
  • How to use retargeting tools inside of Facebook’s Ad platform to keep your ad messages in front of your chosen audience.
  • How to delegate your Facebook engagement campaigns to your employees and get them motivated to participate in the process.
  • Learn about specific online marketing tools designed to improve a prospect’s experience with your business and generate more sales when integrated with your Facebook ads.
  • I will also be providing all webinar attendees with information about a customized FB ads training program that will accelerate your success using this platform.

Why Great Systems are Important for Your Business Success!

by Steve Messineo

Owner YourBizSuccessCoach.com | Professional Lead Generator & Coach | Connect w/me for Free

Great systems give your business the ability to expand and a great cash flow to fund your lifestyle. Having a great system in place will open up your time to continue to grow it more or pursue new opportunities.

This video provides some points to consider, plus some tips to bring up your business to more efficient level by implementing systems for your business.

When you are done, if you would like to talk to me and get some more details on this topic, schedule a complimentary consultation with me.

If you want to learn more on how to improve customers experience via touchpoints, watch another video.

 

Physical Therapy Software | The Ugly Truth About Your No Show Costs

Physical Therapy Software | Losing Money from NS and NFAAre you anxious about wasted time when patients don’t show up for their appointments at your physical therapy practice? No-shows (NS) and No Future Appointments (NFA) can certainly slow down your patient flow and rob you of the opportunity to help your patients get better. But they also affect the bottom line of your practice and diminish your profitability.

Even patients who don’t miss their appointments should always have a follow-up appointment scheduled to ensure care plan compliance and consistent patient flow for your practice. You should also keep in mind that you might have to return any payments received when a patient stops treatment. Naturally, you won’t be getting any referrals from patients who don’t get better, which further increase the amount of lost income due to NS and NFA.

It is important to know exactly how much income your practice is losing due to NS and NFA. If you replace the assumptions below with your own numbers you can calculate your estimated NS/NFA loss per month, just like in the following example.

Assumptions:

  • The average payment for one Patient visit is $89.00

Calculations:

  • Daily Cost
    Two no-shows per day cost you $178 per day:
    2 x $89 = $178

  • Weekly Cost
    Ten no-shows per week cost you $890:
    10 x $89 = $890

=> Annual Cost
In a year your loss of income is $46,280:

         52 x $890 = $46,280

You can reduce this lost income by taking action on all of your practice’s NS and NFA with bestPT’s scheduling and ticket system. Plus, you can view NS and NFA trends at a glance on your Radar Chart.  When you make sure all of your patients have another appointment scheduled, relationships improve and your practice grows along with your profits.

Physical Therapy Software | How to Estimate Your Real Visit Documentation Costs

physical therapy documentation costIf you are trying to increase the profitability of your physical therapy practice only by adding new patients you may find yourself suffering from increased anxiety at the end of the month.

Although patients are the lifeline of your business, you also need to focus on increasing your efficiency along with your patient flow. But before you can make any kind of improvements to your practice performance with physical therapy software or other tools, you need to determine the status quo.

One of the Key Performance Indicators for your practice performance is documentation. Do you know how much your current physical therapy documentation software is really costing you aside from the fees charged for usage or purchase price? Since you are only getting paid for seeing patients, every minute you spent on documenting a visit results in lost income. As a result, the fees for your physical therapy software dwarf when you compare them to the real cost of your documentation.

It is important to know exactly how much income your practice is losing due to time spent on physical therapy documentation. If you replace the assumptions below with your own numbers you can calculate your estimated documentation loss per month, just like in the following example.

Assumptions:

  • Your average monthly revenue: $20,000.
  • Your average patient visits per month: 280.
  • Your monthly hours of operation: 180.
  • Your average documentation time per patient: 10 minutes.

Calculations:

  • Your average time per visit: 180 hours/ 280 visits = 39 minutes
  • Time with patient: 39 minutes – 10 minutes= 29 minutes
  • Your efficiency: 29 minutes/39 minutes = 74%
  • Your hourly value: $20,000/(180 hours x 74%) = $150
  • Total Monthly documentation time: 280 visits x 10 minutes = 47 hours
  • Monthly value of 47 hours spent with patients: $150 x 47 hours = $7,000
  • Annual documentation time: 47 hours x 12 = 560 hours

=>Annual loss due to documentation: Hourly pay x # of annual documentation hours:

$150 x 560 = $84,000

So if your practice is generating $20,000 in income per month and it currently takes you 10 minutes to document one visit, you are essentially losing $84,000 a year. Over ten years, that’s $840,000 in missed opportunity! If you need help figuring out the real cost of your current physical therapy documentation software you can request an Individual Practice Evaluation here to get help from one of bestPT’s profitability specialists.