Are you worried about patient flow fluctuations at your physical therapy practice? Inconsistent patient flow results in unpredictable cash flow which puts the future of your practice in jeopardy. To avoid going out of business, you need to attack the problem at its root– patient education. You can improve your patient relationships and increase your retention rate by using more effective, visual patient education tools.
It is difficult to explain diagnosis and treatment options to patients in simple terms due to the complexity of the human body. To make matters worse, your patients only retain about seven percent of the educational health information you share with them via traditional methods. Add to this conundrum your limited time available for each patient visit and you have a recipe for low patient flow.
When patients don’t understand their health issues and prescribed care plan, they don’t return for treatment or follow your instructions. As a result, they are not getting better and they are sure to blame you.
These no-shows can also cause compliance issues for your physical therapy practice as the insurance companies can request payments back for patients who stop treatment.
You can boost your patients’ comprehension of your diagnosis and save time explaining it by using the visual 3DRX patient education software directly from the travel card. The 3D animations and videos are easy to understand and explain various conditions visually without overwhelming or confusing your patients. At the end of the visit you can quickly email the prescribed care plan with 3DRX images and instructions to your patients to ensure compliance. Once they understand what causes their discomfort and how your treatment will alleviate it, they will be much more motivated to return for their next appointments.
A patient portal as well as an option to subscribe to rehabilitation exercises provide additional opportunities to help your patients stay on track with their care plans. Last but not least, 3DRX also lets you offer Durable Medical Equipment to your patients as an additional income source.
Contact your SPOC if you want to start using this effective patient education tool that is integrated with your bestPT system.