The Importance of Customer Surveys and Tracking Buying Habits
by Steve Messineo
Owner YourBizSuccessCoach.com | Professional Lead Generator & Coach | Connect w/me for Free
You may think you understand your customers and their buying habits, but do you have tangible evidence to show that you do? If not, then you may be out of touch with their reality and therefore at risk of losing them to your competitors.
There are a few ways to prevent this from happening. The first is to conduct periodic customer surveys and use their responses to improve or develop products/services that fit their wants and needs.
The other is by tracking their buying habits with respect to product/service type, cost, and frequency of purchase. This short video discusses surveys and tracking systems in more detail.
After you have viewed the video, connect with me at: http://yourbizsuccesscoach.com/consult if you would like some more specific information on how to develop customer surveys and tracking systems that will help you keep your customers in “your stable”.
Feel confident that you know what your customers are all about? Great! Now, check out this video on how to get your customers to refer more people to your business: https://www.youtube.com/watch?v=OVJip4ecqAA. Thanks for watching and reading!
When you are done, click the following link to get access to my offer: http://yourbizsuccesscoach.com/3-webinars-el