“Once you get the hang of it, to open a ticket and send it where on your team it needs to go and just watch how quickly you guys respond back is great.”
– David Alben, Clinic Director, Axiom Physical Therapy and Occupational Therapy,Â Tuckahoe, New York
David Alben:Â “The system is really only as good as my ability, or the therapist’s ability, or the receptionist’s ability to use it. And the deeper you get into it, the more you realize what you don’t know and you need to know. The tickets have been a very easy way to learn those pieces.